Refund policy

All returns must be authorized by our Sales and Service department before sending items back.

  • How to Request a Return: Call 1-800-748-7710 or email custserv@cefonline.com to receive a return authorization code.
  • Return Window: Returns are accepted within 60 days of purchase.
  • Item Condition: To receive credit, items must be in like-new, resalable condition with no marks or signs of use.
  • Restocking Fee: A 10% restocking fee will apply.
  • Proof of Purchase: Keep your packing list as proof of purchase.